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ILLiad is our automated Information Delivery Services system. It is state-of-the-art request management software. ILLiad automates routine loan functions to provide faster service in a paper-free environment.
Our Interlibrary Loan office will request items not owned by Feinberg Library. Note: items in the following categories may be difficult to borrow, and might take longer to fill or be filled with restrictions (such as a shorter loan period or in-library use only):
Yes. If an item is loaned for an extended period of time, it can be requested through ILL.
Interlibrary loan requests usually take a minimum of three days, depending on the availability and method of shipment. Internet technologies make it possible for customers to receive copied materials in as little as twenty-four hours. Completion of the "needed by" and "cancel after" fields is extremely important.
Faculty: Articles delivered in electronic format to ILL and are forwarded to your WebMail or ILLiad account. Books can be picked up at Feinberg Library's second-level Service Desk with valid SUNY Plattsburgh identification. Books should be returned to second-level Service Desk.
Students: We will notify you of availability through your WebMail account. Articles delivered in electronic format to ILL are forwarded to your WebMail or ILLiad account. Books can be picked up at Feinberg Library's 2nd-level Service Desk with valid Plattsburgh identification. Books should be returned to 2nd-level Service Desk.
Our Document Delivery staff will photocopy any non-circulating library materials for faculty, staff and distance learners.
No - ILL is a free service. However, your library account will incur fines of 25 cents per day/per item for overdue materials. Additional charges incurred through the lending library are also the responsibility of the patron and are charged to personal accounts.
No. However, if you are submitting more than five requests, we ask that you rank the order of need to help expedite the requests.
For more information about Interlibrary Loan Services, please e-mail us at firstname.lastname@example.org or contact:
Ethel Facteau, Collection Development & Delivery (Lending/Borrowing Services)
Phone: (518) 564-5301 or (518) 564-4427
Office: Room 247
Mila Su, Collection Development & Delivery
Phone: (518) 564-5306
Office: Room 207
ILL Hours: Monday- Friday 8:30 am to 4:30 pm