SUNY Plattsburgh's E-Mail Procedures

It's official

Your campus email account is an official channel of SUNY Plattsburgh communication. All students, faculty, and staff are assigned an e-mail address while enrolled or employed. Retired employees and Alumni may, at their discretion, choose to continue usage of their email account.

An official college e-mail account is one in that begins with a campus NetID  and ends with "@Plattsburgh.edu." It is formatted as follows: “Netid@plattsburgh.edu."

Expectations For Use of E-mail

Students, faculty, and staff have the responsibility to use this e-mail in an efficient, effective, respectful, ethical and lawful manner. Students, faculty, and staff are expected to check their e-mail on a frequent and consistent basis in order to stay current with college-related communications.

All users have the responsibility to recognize that certain communications may be time-critical. Failure to check one's email, failure to maintain one's email account resulting in mailbox storage limitations being reached, or forwarding errors will not constitute acceptable excuses for missing official college communications via e-mail.

Redirecting of Email

Faculty/Staff employees are not allowed to redirect (forward) their official @plattsburgh.edu email account to another provider.

If a current student or alumni wishes to redirect e-mail from their official @plattsburgh.edu address to another e-mail address (e.g., @yahoo.com, @gmail.com), they may do so, but at their own initiative and risk.

The college is not responsible for the handling of e-mail by non-SUNY Plattsburgh providers.

Redirecting e-mail does not absolve students from the responsibilities associated with official communication sent to their @plattsburgh.edu account.

Privacy

Users should exercise caution in using e-mail to communicate confidential or sensitive matters, and should not assume that e-mail is private and confidential. It is especially important that users are careful to send messages only to the intended recipient(s). Particular care should be taken when using the "reply" or “reply all” commands during e-mail correspondence.

Educational and Administrative Uses of E-mail

Faculty will determine how electronic forms of communication (e.g., e-mail, discussion lists) will be used for educational purposes, and may specify their requirements in the course syllabus.

The college's official e-mail policy ensures that all students will be able to comply with e-mail-based course requirements specified by faculty. Faculty can therefore make the assumption that students' official @plattsburgh.edu accounts are being accessed, and faculty can use e-mail for their classes accordingly.

Administrative offices will determine how e-mail communications will be used for administrative purposes.

College Announcements

Approval and transmission of mass e-mail to the entire campus community must be obtained from the appropriate authority. Learn more.

Ownership/Administration

SUNY Plattsburgh owns all e-mail accounts run on systems that it owns or controls.

Under certain circumstances it may be necessary for the LITS computing staff or other appropriate college officials to access e-mail files to maintain the system and to investigate security or abuse incidents or violations of other institutional policies. Such access will be determined on an as-needed basis, and any e-mail accessed will be disclosed only to essential and affected individuals.

While incidental non-business personal use of e-mail is acceptable, conducting business for profit using college resources is forbidden. Quota, maximum message size, message retention settings, time-out settings, maintenance times, and other e-mail guidelines will be set as appropriate for the anticipated educational and administrative needs of the college. The need to revise settings will be monitored with recommended changes, as appropriate.

Violations/Abuses

Violation or abuse of the campus policies may result in restriction of access to SUNY Plattsburgh's e-mail system and/or other appropriate disciplinary action.

Contact Information

For more information about technology at SUNY Plattsburgh, please contact:

Helpdesk
Phone: (518) 564-4433 / toll-free 1-800-787-8773
E-mail: helpdesk@plattsburgh.edu