Teaching Videoconference Courses at SUNY Plattsburgh

A Guide for Faculty

Use this guide to prepare for teaching videoconferencing course between SUNY Plattsburgh's main campus and SUNY Plattsburgh at Queensbury in Glens Falls, NY.

Getting Started

  1. Order your books - Make sure that books you need for courses have been ordered at both locations.
  2. Parking - Tags are required at SUNY Plattsburgh and SUNY Plattsburgh at Queensbury. Contact SUNY Plattsburgh University Police (tel. 518-564-2022) for main campus tags. Contact Ms. Bonni Garvey (tel. 518-792-5425, ext. 101) for Branch Campus stickers.
  3. Class times - Be sure to check the Master Schedule for class times to make sure they are accurate for both locations.
  4. Using the equipment - Directions are posted in the SUNY Plattsburgh at Queensbury and Plattsburgh rooms. The set-up is similar to regular smart classrooms; it includes a dual-screen projector, flat-screen monitor, and white board.
  5. Practice run - Faculty can practice at an initial meeting held prior to the start of the semester. We'll turn on the system, let you see what it looks like and how it works, and answer your questions.


  • ACC Room Key - Obtain a key for your SUNY Plattsburgh at Queensbury classroom from Tom Corigliano, director of the Branch Campus (tel. 518-792-5425 / E-mail: branchcampus@plattsburgh.edu).
  • Identification - You'll need a faculty ID for door access at SUNY Plattsburgh.
  • Computer Login - Your Technician will show you how to login.
  • Telephone - Use your SUNY Plattsburgh PBN or SUNY Plattsburgh at Queensbury access code.
  • Equipment at both locations: Fax machine and phone, Polycom system in Sibley 416 and Cisco in AuSable 123, VCR/DVD units, projectors, desktop computer, laptop connection.


Technical Asssistants - These support personnel mean that you should have no need to worry about technology. "Techs" will be in your room prior to class to power-up equipment and connect with the remote site.

Teaching with Interactive Video - You'll find an online Interactive Video workshop in Moodle. This workshop discusses using the equipment and the issues surrounding Interactive Video in an instructional setting. For access, contact Holly Heller-Ross, Dean of Library and Information Technology Services (Tel. 518-564-5180 / E-mail: hellerhb@plattsburgh.edu).

Moodle Course Management System - For help with specific questions, contact Instructional Technology at instructional.technology@plattsburgh.edu.

SUNY Plattsburgh at Queensbury Contact for Videoconferencing

Seven Teaching Tips for Faculty

Here are some videoconference course basics. For more comprehensive suggestions on ways to improve teaching, contact Plattsburgh's Center for Teaching Excellence.

  1. Limit use of the fax machine, as it is disruptive during class.
  2. Make sure that your microphone mute button is on until class begins and during breaks.
  3. Remind students that the microphones in Sibley 416 pick up all sounds, such as eating, munching on chips, shuffling papers, whispering, tapping pens and pencils.
  4. Monitor group work for proper noise level, as it can be difficult to hear for those students working at the other site.
  5. Be aware that food is not allowed in room 416, as eating sounds are picked up and transmitted.
  6. Don't forget the two-second delay in your audio.

Contact Information

For more information about Library and Information Technology Services, please contact:

Holly Heller-Ross, Dean and CIO
Library and Information Technology Services
SUNY Plattsburgh
2 Draper Avenue, Plattsburgh, NY 12901
Phone: (518) 564-5180
Fax: (518) 564-5100
Email: hellerhb@plattsburgh.edu