Dealing with harassing telephone calls:

The best way to deal with harassing telephone calls is to simply stay calm and hang up when they occur.  The caller usually wants a reaction.  Just hanging up will usually stop the calls.  Also, don't talk about the calls other than to report the incident.  There is a chance that the caller is an acquaintance and may be encouraged by your anxiety.

If the calls do not stop or if the calls are obscene or threatening you should act.

What should I do?

You should contact local law enforcement and your local telephone company to file a report with them, and upon request, they may block the caller.   Be sure to maintain a log of the calls.  Write down the following, immediately - you may forget, if you wait:

  •     Time and date of the call(s). (keep a log)
  •     Gender of the caller
  •     Describe the caller's voice
  •     What did the caller say?
  •     Age of the caller (how old did he/she sound? )
  •     Did the caller seem intoxicated?
  •     Tone / Voice: accent or speech impediment?
  •     Was there any background noise?
  •     Was a phone number/name displayed on your Caller ID?
  •     How do I stop the calls?


Contact Information

For more information, please contact:

Michael Caraballo
Emergency Management Director
Phone: (518) 564-4950
Fax: (518) 564-7986