Utility Emergencies: What You Need to Know

Who to Contact:  Report utility emergencies to facilities at (518) 564-5044 (weekdays) and (518) 564-5030 (evenings / weekends)

Power Outage

  • Turn off all appliances and devices (e.g., stoves, gas burners, heaters, computers, etc.).
  • Secure all work and experiments.
  • Immediately notify your supervisor.
  • Do not use flammable materials until power is restored.
  • Evacuate the building if you are notified.

Gas Leak

  • Immediately stop all operations and evacuate the area, notifying other occupants/visitors as you leave.
  • Do Not take time to close doors or switch lights on or off.
  • Do Not re-enter the building until notified by University Police.

People Trapped in Elevator

  • Use the emergency phone in the elevator or push the alarm button.
  • Don't attempt to rescue trapped people or to escape from an elevator.
  • Wait for help and remain calm until help arrives.

Flooding or Water Break


  • Stop using all electrical devices if flooding occurs.
  • Move electrical devices off floors, including power strips, etc.
  • Avoid direct contact with wet surfaces, since flood waters may have become contaminated (i.e. raw sewage, oil, gasoline, etc.) when leaking into buildings or may be electrically charged.
  • Evacuate the flooded area if you feel you are in danger or if you are notified.


  • Wear gloves when you are handling or cleaning wet surfaces to avoid direct skin contact.
  • Use cleaning agents and disinfectants on surfaces which may have come in contact with flood waters.
  • Dispose of wet paper and porous materials which cannot be dried since they may promote mold growth if they are not properly dried. 


Contact Information

For more information, please contact:

Michael Caraballo
Emergency Management Director
Phone: (518) 564-4950
Fax: (518) 564-7986