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BankMobile Disbursements

The Power of Choice

SUNY Plattsburgh has partnered with BankMobile Disbursements to bring you a choice in how you receive your refunds. Log in to if you're an existing account holder or if you need to set up your new account. You can select between two refund options. When you receive your Refund Selection Kit in the mail please do not throw it away. Lost, forgot or never had an Instant Personal Code? Follow the "I Need a Code" link from


Get Your Refunds Faster

Simply put, the Refund Selection Kit is designed to provide you with increased choice when it comes to receiving your financial aid or school refunds. Look for the bright green envelope from BankMobile to arrive in the mail at the address you provided. Inside you'll find your Refund Selection Kit with a unique Personal Code which will allow you to set up your refund preferences.

Image of sample BankMobile envelope.

Be sure to get started as soon as your kit arrives! Remember, even if you are not currently expecting a refund this semester, you may receive a refund in the future, so don't wait.

Refund Delivery Options

  1. Electronic deposit to another account - Money is transferred to another account the same business day BankMobile receives funds from SUNY Plattsburgh. Typically, it takes 1 - 2 business days for the receiving bank to credit the money to your account.
  2. Electronic deposit to a BankMobile Vibe account - If you open a BankMobile Vibe account (upon identity verification), money is deposited the same business day BankMobile receives funds from SUNY Plattsburgh.

Differences between BankMobile Vibe debit card and Cardinal Cash

Features and Uses Student ID with Cardinal Cash BankMobile Vibe debit card
College ID Card & Dorm Access Yes No
Master Card Debit Card No Yes
On-line Account Management Yes Yes
On-Campus Dining Halls, Vending Machines, Copiers etc Yes No
Bookstore and Campus Express Yes Yes
Advance up to $300 Yes No
Off-Campus Merchants 30 Merchants Any with MasterCard

Select Your Refund Preference

Please select your refund method at when you receive your refund selection kit. Remember, even if you are not currently expecting a refund from Plattsburgh, we may have a refund for you in the future. Go to to learn more about all the great benefits that accompany your all-new BankMobile Vibe account! If you are new to SUNY Plattsburgh, you need to login the first time by using your personal code provided by BankMobile Vibe or Student Accounts.

Contract URL

View SUNY Plattsburgh's contract with BankMobile, a division of Customers Bank.


Contact Information

For more information about the BankMobile Vibe debit card, please contact:

Phone: (518) 564-3120
Fax: (518) 564-3116
Email: [email protected]

Mailing Address:

SUNY Plattsburgh
Student Accounts, 101 Kehoe Administration Building
101 Broad Street, Plattsburgh, NY 12901