Frequently Asked Questions: Your NetID and Password
Why Do I Need An Account?
To access many electronic services at SUNY Plattsburgh, you need an account. Learn more.
What is my NetID?
Your NetID is a name or username that uniquely identifies you. It is used in combination with a password, which should only be known to you, to gain access to key services. The NetID used to be called your "LDAP" account or your "domain" account.
How do I find my NetID?
To find out your NetID, use this web form.
Can I use my SUNY Plattsburgh NetID to access Banner?
Yes. It's required.
How can I find or change my SUNY Plattsburgh password?
To change your password, go to the Account Management page. Log-in with your current SUNY Plattsburgh NetID and password, then follow the instructions on the screen. Note: passwords are case-sensitive.
Forgot Your Password? If you have set a security phrase in Banner, you can find your password online. If you haven't set a securty phrase, you can still reset your password by going to our Password Reset Self-Service page. Or, you may visit the Helpdesk on the first floor of Feinberg Library. Be sure to bring a student ID or other form of picture identification.
What services can be accessed with my SUNY Plattsburgh NetID?
- Moodle Learning Management System (LMS)
- Banner Web
- Desktop computer Log-ins (office and lab systems)
- Web mail and other electronic mail
- Faculty/staff/student personal web space
- Library database access
- Residence Hall network access
- WIDGET access (Web Development)
- Wireless network access
For more information about technology at SUNY Plattsburgh, please contact:
Phone: (518) 564-4433 / toll-free 1-800-787-8773